A lot of fans experienced streaming problems during tonight’s WWE Hell In a Cell pay-per-view on Peacock.
The issues began with the Kickoff as a CDN error of some sort was being displayed when users tried to play the pre-show. The Kickoff eventually started playing but unfortunately that was just the beginning of the issues. The pre-show streamed perfectly normal on YouTube and the WWE website.
Peacock buffered and outright closed back to the main title screen all during the actual Hell In a Cell pay-per-view. Social media was full of fans complaining about the quality of the stream and how Peacock kept them from viewing the show, with a significant amount of complaints being made directly to the WWE and Peacock Twitter accounts. Fans were also complaining about the WWE Twitter account and the WWE Watch Along stream spoiling matches before they actually aired on Peacock due to the delays.
Peacock was responding to some of the complaints during the show, but it seemed like they were giving generic replies for the most part. The official Peacock account was also reacting to the match finishes and various happenings during the show. The Peacock support account did admit that they were on a delay.
The @AskWWENetwork support account was also bombarded with complaints tonight. One fan wrote that he had cancelled his Peacock account due to the issues.
@AskWWENetwork responded, “Hi @rocksteady31 We are sorry to know that you have canceled your subscription. Please let us know if you need further assistance. You may also send your feedbacks directly to fanservices@wwe.com. Thanks!”
WWE has not specifically addressed the Peacock-Hell In a Cell issues as of this writing, but we will keep you updated.
You can see some of the related tweets below, which are just a few of the many tweets made in the last hour of so of the pay-per-view:
Hi there! Our stream of WWE Hell in a Cell is now live. Please try rebooting your device and logging back into Peacock. Should you have any issues accessing our WWE coverage or need any assistance, please send us a DM with the details of the device you are using.
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Hi there! We were experiencing a slight delay, but WWE Hell in a Cell is up and streaming again. If you're still experiencing issues and rebooting your device doesn't help, please shoot us a DM with your device details and we would be happy to assist.
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Hi, thanks for reaching out! We were experiencing a slight delay, but WWE Hell in a Cell is up and streaming again. If you're still experiencing issues and rebooting your device doesn't help, please shoot us a DM with your device details and we would be happy to assist.
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Man now peacock want mess up when the main event comes on WWE need get there money back #HIAC
— Christopher Brown (@therealleo_king) June 21, 2021
@WWE moving to @peacockTV the worse thing ever #HIAC hate this move to @peacock i stop watching @wwe
— $ MR.BIG $ (@boricuachingon) June 21, 2021
Hi! Thanks for reaching out. We'd be happy to look into this for you. Please send us a DM with the full name, email, and ZIP Code associated with your account. Please include device details such as device model and OS. You can access helpful steps here: https://t.co/fBJISSESWK
— PeacockTVCare (@PeacockTVCare) June 20, 2021
Hi Matt! Thanks for reaching back out! We are happy to hear you were able to start streaming WWE Hell in a Cell. Should you have any questions or need any assistance, please feel free to send us a DM.
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Hi, thanks for reaching out! We were experiencing a slight delay, but WWE Hell in a Cell is up and streaming again. If you're still experiencing issues and rebooting your device doesn't help, please shoot us a DM with your device details and we would be happy to assist.
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Hi Tom! We're glad to see you were able to get WWE Hell in a Cell working. We greatly appreciate your feedback and will be sure to pass it on to the proper teams for further review. Please don't hesitate to send us a DM if you ever need assistance–we're always happy to help!
— PeacockTVCare (@PeacockTVCare) June 21, 2021
I miss the WWE Network so much I actually cancelled Peacock. Wasn't worth the headache of trying to mess with that app. #WWE
— Joe Montore (@rocksteady31) June 21, 2021
Hi @rocksteady31 We are sorry to know that you have canceled your subscription. Please let us know if you need further assistance. You may also send your feedbacks directly to [email protected] Thanks! ^AJ
— Ask WWE Network (@AskWWENetwork) June 21, 2021
Hi @Scott44Mitchell! We apologized for any inconvenience you have experienced. Feel free to send as a DM so we can assist you with your concern. Thanks! ^AJ
— Ask WWE Network (@AskWWENetwork) June 21, 2021
We appreciate your time providing your feedback. You may send your suggestions at [email protected] Thanks! ^AJ
— Ask WWE Network (@AskWWENetwork) June 21, 2021
Hi @jtm289, we are sorry for the inconvenience this may have caused. We are aware of the issue and it should be resolved by now. You may try to log our and log back in. Thanks! ^AJ
— Ask WWE Network (@AskWWENetwork) June 20, 2021
Hi @bubbapuck, we are sorry for the confusion. We are aware of the issue and it should be resolved by now. You may try to log our and log back in. Thanks! ^AJ
— Ask WWE Network (@AskWWENetwork) June 20, 2021
Hi @joshstankler, we are sorry for the inconvenience. We've sent a DM to assist you further regarding the issue. Kindly check. Thank you. ^AJ
— Ask WWE Network (@AskWWENetwork) June 20, 2021
Hi! Thanks for reaching out to us! Currently, WWE's Hell In A Cell is live on Peacock with the addition of playback, should you have missed the start of the live event. If you have additional questions or concerns, or are not able to access the title, feel free to DM us!
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Jesus Christ that Peacock deal is trash. Not only is the streams nowhere near as clear as the old WWE Network streams but it's heavily lagging behind.
— 🇮🇹🇵🇷𝓡𝓪𝓯𝓪𝓮𝓵🖋️ (@DarkAngelRafael) June 21, 2021
Hi Mikey, thanks for reaching out! We were experiencing a slight delay, but WWE Hell in a Cell is up and streaming again. If you're still experiencing issues, please shoot us a DM with your device details and we would be happy to assist.
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Hi Victoria, thanks for reaching out! We were experiencing a slight delay, but WWE Hell in a Cell is up and streaming again. If you're still experiencing issues, please shoot us a DM with your device details and we would be happy to assist.
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Hi Vincent! Thanks for reaching out! Our stream of WWE Hell in a Cell is now live. Please try starting our WWE Hell in a Cell stream one more time. Should you have any issues accessing our WWE coverage or need any assistance, please feel free to send us a DM.
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Hi there! Thanks for reaching out! Our stream of WWE Hell in a Cell is now live. Please try starting our WWE Hell in a Cell stream one more time. Should you have any issues accessing our WWE coverage or need any assistance, please feel free to send us a DM.
— PeacockTVCare (@PeacockTVCare) June 21, 2021
Peacock is so delayed that this tweet came out before the match ended
— Duane Burton (@D_WiZ0418) June 21, 2021
Peacock Streaming Problems Hell In A Cell
